Refunding our clients when a project doesn't have a satisfactory result is part of our 100% satisfaction guarantee!
Once the client has rejected a deliverable, the funds allocated for this project will be sent back to the client’s Bunny account. If you require a refund to the payment source, please contact our Support team: firstname.lastname@example.org
Keep in mind that refunds can be requested up to 90 days after a project has been completed.
Feel free to contact us if you need further assistance!