Clients can reject deliverables that they dislike or do not match their expectations up to three months after the Pro has submitted the deliverable.
Clients may dispose a project and create a new one at no extra cost, or modify a project after it has been submitted.
If a project is disposed or a deliverable is rejected the money paid for the project will be sent back into the client’s Bunny Inc. account. We will ask why the deliverable was rejected to make sure next time we deliver.
All Pros are paid if their work passes quality control, even if the deliverable is rejected by a client.